DISPATCH/POSTAGE.

We aim to dispatch all orders made before 2PM the Same day. This excludes weekends and bank holidays.

All items are sent in plain secure packaging with no logos. Once dispatched you will receive tracking information. Average delivery time is 1-2 days after dispatch for UK customers. Please contact us if your order hasn't arrived within 5 working days from payment for UK customers and 7 working days for EU customers.

Mainland UK - Delivery is free when you spend over £65. Or £6.95 if the total order value is under £65. All orders are sent on next day working day delivery via DHL. 

NI/Scottish highland/Other non standard postcodes - Delivery is £12.95 All orders are sent on 48H delivery via DHl

WARRANTY 

We will replace any item that arrives damaged.

If your product arrives damaged. Please contact us immediately to claim a replacement.

A limited replacement warranty is offered on all our products. Please check the product listing for the exact warranty time given. If your unit becomes faulty please return it to us for a replacement.

Replacements will only be given once the faulty unit has been inspected.

Warranties are not given due to customer misuse. If we find your return to be in working order, or damaged due to misuse it will be returned to you and no replacement offered.

Proof of purchase must be shown.

CANCELLATIONS.

We offer a 30 day cancellation policy. A 20% restocking fee will be applied to your order. Refunds can take up to 5 working days to process.